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RefWorks at Milner Library

RefWorks is an online research management tool designed to help researchers (at all levels) easily gather, organize, store, share, and cite sources.

Updates about RefWorks Cancellation

RefWorks is no longer available to the Illinois State University community. After much discussion, Milner Library decided to not renew our RefWorks subscription when the contract ended on June 30, 2020.

We recommend the source managers Zotero and EndNote Basic as alternatives. Consult our Source Manager Comparison Chart to identify the best option for you.

For specific information about how each platform works, consult the following help guides. They include information on how to create accounts, add source information, create bibliographies, and active the MS Word plug-in.

If you have any questions or would like individual assistance with Zotero or EndNote Basic, contact Milner Library’s Instruction and Student Engagement department (