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Milner Library

Reference Training

Helpful training materials and information for new librarians

Curbside Pickup

Curbside Pickup Reminders

  • Curbside Pickup is available again this Fall, but is mostly meant to provide item access for those with health concerns about entering the building.
  • I-Share Items: The item available email WILL NOT include a link to schedule a curbside pickup (https://outlook.office365.com/owa/calendar/MilnerLibrary1@IllinoisStateUniversity.onmicrosoft.com/bookings/).
    • Make sure the patron has already received the item available notice email before sending them the link to the curbside pickup scheduling form.
  • Milner/ILL Items: The item available email WILL include a link to the curbside pickup form.
  • Access Services will provide curbside delivery for people even if they have not scheduled a pick-up time in advance. As long as the item is on the hold shelf, we can tell the patron to call the number on the back door (309-438-7321).

Renewing and Returning Items

Renewing Items

  • Referring Renewal Questions: If patrons are unable to renew items online, please refer them to Access Services so they can help with the renewal.

Returning Items

Returning Items at Milner

  • Along with Milner items, I-Share and ILL materials can still be returned in the book drops this Fall.

Returning Items at I-Share Libraries

Returning Items via Mail

  • Patrons not in Illinois or not close to an I-Share library can mail items back to us using the street address 201 North School Street, Normal, Il 61790-8900
    • If students feel this would be a financial burden, please refer them to Jeff Ridinger, and Jeff will have Wendy arrange a Mailing Label.  Jeff's personal preference is that we limit this service to students.

Patrons Not Returning to ISU

  • If a patron who needs to return items will not be returning to ISU, have them contact Jeff Ridinger.

Milner and I-Share Overdue Items

  • All fines will be automatically removed from the patron library account once the item has been returned and discharged.
  • Access Services will not be putting the fines into student accounts until the items list has been searched.

Course Reserve Scan Requests

Course Reserves PDF Scan Requests

Students (or librarians on behalf of students) can continue to request pdf scans of course reserves this Fall in two different ways:

  • Email librese@ilstu.edu and include:
    • Patron's Name
    • Patron's Email
    • Course Number and Instructor
    • Book Title
    • Chapter Name and Page Number
  • Fill out the "digitization" form on the catalog page for the course reserve.
    • On the catalog page for the book, scroll down Get It and choose Sign in next to Please sign in to check for any request options.
    • After signing in with ULID and password, choose Digitization next to Request under Get It.
    • Fill out the form with the information for the chapter to be scanned and submit the request.

If a patron does not have a specific reading to request (the slave narratives, TMC, playscripts, etc), please put them in contact with Elizabeth Babin or Jeff Ridinger and they will make necessary arrangements:

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