Reference Training

Directional Questions at the Reference Desk on Floor 2

1. I'd like to see the book with ISU salaries.


2. Where is a quiet place to study?


3. Where are the restrooms?


4. May I use a computer?  I'm not a student.


5. Where do I sign in to my sorority binder?


6. Where do I check out books?


7. Where do I pick up my printouts?


8. Who do I talk to about fines for overdue books?


9. People are being loud on floor 4. Can you do something about that?


10. May I take this journal out of the library? 


11. What are the library hours?

Technical Questions at the Reference Desk

1. How do I connect to wifi? I’m a student at ISU.


2. How do I make a double-sided photocopy?


3. How do I print?


4. How do you use the scanner?


5. Can you help me fax?


6. How can I print from my laptop or phone?


7. How do I add money to my Redbird card?


8. The printer has run out of paper.


9. The computer’s monitor isn’t working.


10. I’m not affiliated with the university. Can I use the wifi?